# Ukuhluleka kwe-Outlook ye-Microsoft ukuvuka ngaphansi kwezimoto

Published: 2026-11-13

Ukuphazamiseka kwe-imeyili ye-Microsoft ngoNovemba 12–13 kwadalula iluphu yokuvuselela: amaseva abuyiselwe angaphinda angasebenzi kahle ngaphansi kwezimoto. Ngomhla kaNovemba 13 ngomhla ka-11:04:50 UTC osunguliwe, ukuvuselelwa kwakuhambe kahle ezingxenyeni ze-Asia Pacific ngenkathi izinkinga ezithile zisekhona kwezinye izindawo. Lokhu okulandelayo kuchaza ukuncika kanye nezivikelo ze-imeyili ezilibele.

Canonical: https://thedailydiff.dev/zu/video/2026-11-13-microsoft-recovery-loop/

## Lokho okuhlanganiswa yile vidiyo

- Hlola ukuncika kwe-backend kokusebenza ngakunye: iningi lezinto ezibalulekile ze-Teams kanye nokufinyelela okuqondile kwefayela le-SharePoint kwahlala kusebenza, ngenkathi izici ezincike ku-Exchange zikhubazekile.
- I-Microsoft ibike ukuthi amaseva abuyiselwe angaphinda angasebenzi kahle lapho kufika ithrafikhi kuwo; incazelo yayo yesici sokucubungula impilo yahlala iyinqondo nje.
- Ukuphela kwesikhathi se-imeyili esinwetshiwe samahora angu-48 kwakuhloswe ukulondoloza i-imeyili elibele ngesikhathi kuqhutshwa umugqa wokulinda nezinto ezisalindile. Kwakungekho usuku lokugcina lokulungisa noma isiqinisekiso sokulethwa jikelele.
- Isiqondiso esijwayelekile sokulawula i-Graph sincoma ukuhlonipha i-Retry-After nokubuyela emuva okukhulayo lapho leyo header ingekho; ayihlonzi noma ilungise lesi sigameko.

## Imibuzo nezimpendulo

### Kungani amaseva e-imeyili abuyiselwe e-Microsoft engaphinda ahluleke ngaphansi kwezimoto?

I-Microsoft ibike ukuthi amaseva abuyiselwe angaphinda angasebenzi kahle uma esethole ithrafikhi. Ukuphenya kwayo kuchaze izinqubo ezidonswa kakhulu kanye nenkinga engaba khona esici esicubungula impilo yeseva, kodwa isizathu sokuqala sasisaqhubeka singalindele umbiko wokugcina wesigameko. Lesi sigameko sichaza ukubuyiswa, umsebenzi kanye nokubuyela emuva ngokwendlela yokuqonda; asisho ukuthi kunesakhiwo sangaphakathi esifakazelwe noma imbangela yokugcina.

### Kungani izingcingo ze-Teams zisebenze ngenkathi izici zekhalenda zihluleka?

Izingcingo eziningi eziyinhloko ze-Teams, imihlangano nezingxoxo zahlala zisebenza ngokusho kwesaziso se-Microsoft sokunwetshwa kwempilo yesevisi. Izimo zekhalenda nokuhlela zincike ku-Exchange Online futhi zingahluleka ngesikhathi sokuphazamiseka. Ukufinyelela okuqondile kwefayela le-SharePoint nakho kuhlala kusebenza. Umehluko olusizo ezingeni lohlelo lokusebenza ukuncika ngemuva kokusebenza, kunokuba kuthathwe zonke izici ngaphansi kwelogo yomkhiqizo njengezabelana ngesimo sokuhluleka esifanayo.

### Ingabe ukuphela kwesikhathi se-imeyili samahora angu-48 kubeke usuku lokugcina lokulungisa?

I-Microsoft inwebe ifasitela lokuphela kwesikhathi le-imeyili ukuze igcine imiyalezo elibambezelekile ngenkathi ibeka phambili ukucubungula umugqa wokulinda nezinsalela. Lokho kunikeza i-imeyili elibambezelekile isikhathi esengeziwe ngesikhathi sokululama. Isaziso somphakathi asikuhlinzekanga usuku lokugcina lokulungisa lwamahora angamashumi amane nesishiyagalombili futhi asizange siqinisekise ukuthi wonke umlayezo uzofinyelela kumamukeli wawo. Isaziso esisalindile noma esisekwigqugquzeli sasidinga ukulethwa kwangempela noma ukuhlolwa komphumela ngaphambi kokuthi isenzo esibucayi ngesikhathi singancika kuso.

### Ukuphazamiseka kwe-Exchange kuthinte kanjani izinhlelo zokusebenza ze-Microsoft Graph?

Izicelo ze-Exchange Online mail, ikhalenda kanye noxhumana nabo zingaphelelwa yisikhathi ngokusho kwe-Microsoft. Uhlelo lokusebenza lungahlangabezana nemiphumela ehlukene kuwo wonke umsebenzi onokuncika okuhlukile ngaphansi. Lesi sigameko sincoma ukuhlolela ukuncika kwesevisi yangempela yokusebenza. Imibhalo ehlukile yokulawulwa okuvamile kwe-Microsoft ikhuluma ngokuhlonipha i-Retry-After nokubuyela emuva okukhulayo lapho leyo header ingekho; lezo zinqubomgomo azisunguli imbangela yalesi sigameko noma isithembiso sokubuyiselwa kwesevisi.

### Yisiphi isinqumo seThe Daily Diff mayelana nokuvuselela kweMicrosoft?

Isinqumo seThe Daily Diff kwakuyiNEEDS REVIEW. UNiko wagcina ukululama ngaphansi kokubuyekezwa ngoba izibuyekezo ze-Microsoft zachaza amaseva abuyisiwe ehluleka ngaphansi kwezimoto. Isevisi eqhubekayo nomsebenzi wangempela oza ngayo kwakuyisivivinyo sokululama esiwusizo. Isizathu sokuqala sasihlala sivulekile ngesikhathi sokunqamula kokubika kwalesi sigameko, i-Microsoft ithembisa umbiko ogcwele wesigameko nezinyathelo zokuvikela okujulile ngemuva kokunciphisa umthelela.

## Izahluko

- 0:00 Kungani amaseva abuyiselwe ephinde ahluleka?
- 0:19 Yiziphi izici ezincike ku-Exchange?
- 1:03 Ingakanani ukuntuleka kwamandla okudonsa isevisi?
- 1:34 Yini i-Microsoft eyaqala ngayo?
- 2:48 Yini eyayaziwa ngesikhathi sokunqamula kokubika?
- 3:17 Kungani isicelo esisodwa se-Graph singahluleka?
- 4:05 Yini ewusizo ngefasitela le-imeyili lamahora angu-48?
- 4:48 Yini ukululama okuqhubekayo okuzodinga ukukufakazela?

## Umbhalo obhaliwe ohunyushwe

Kuhunyushwe kusuka ekulandiseni kokuqala kwesiNgisi. Umsindo namazwibela atholakalayo alawulwa yi-YouTube.

### Kungani amaseva abuyiselwe ephinde ahluleka?

0:00 I-Microsoft ibuyisele amaseva e-imeyili emsebenzini. Angaphinde ayeke ukuphendula lapho ithrafikhi ibuya. Nakhu okulandelayo konjiniyela. Kule vidiyo, kungani ukululama kuqhubekile nokuhluleka? Futhi yiziphi izingxenye zohlelo lwakho lokusebenza ezisalokhu zisebenza? I-Microsoft iphinde yanikeza i-imeyili elibele amahora angu-48. Kusho ukuthini lokho ngempela? NgoLwesihlanu, Novemba ishumi nantathu, futhi lena yiThe Daily Diff.

0:18 I-Exchange Online iyisevisi ye-imeyili ebanjelwe yi-Microsoft, nezinye izici ze-Microsoft ezintathu

### Yiziphi izici ezincike ku-Exchange?

0:22 amakhulukhulu namashumi ayisithupha nanhlanu zincike kuyo. Nakhu umehluko owusizo ovela ekhasini lesimo le-Microsoft. Izingcingo ze-Teams nezingxoxo zeqembu zisebenze kakhulu. Izici zekhalenda neziqepho zedatha yebhokisi leposi zingahluleka. Hlola ukuncika uhlelo lwakho lokusebenza olusebenzisayo ngempela. Lokho kusho ukuthi umhlangano usengenzeka ngenkathi ikhalenda lenqaba ukubambisana. Ukufinyelela okuqondile kumafayela e-SharePoint nakho kuhlala kusebenza, ngenxa yokuthi ezinye izici zokwabelana zathinteka.

0:42 Ilogo ewindini ikutshela okuncane kakhulu ngokuthi yikuphi okubuyiselwe ngemuva okuzodinga ukuchofoza kwakho okulandelayo. Ukuphazamiseka kwaqala ngoLwesine, i-Microsoft ekuqaleni ihlola ukufinyelela kwebhokisi leposi e-Americas. Yabe isiqinisekisa ukuthi abasebenzisi kunoma isiphi isifunda bangathinteka. I-CNN yabika izinkinga kuwo wonke amabhange, ohulumeni nezinkantolo. I-imeyili elahlekile iyathinta kuze kube yilapho umsebenzi wangempela womuntu uncike ekufikeni kwayo. Incazelo yokuqala ye-Microsoft kwaba ukulahlekelwa amaseva atholakalayo. Umsebenzi okufanele ukuthi uwenziwe yileyo mishini yenza ingqalasizinda eyasala ibe namandla.

### Ingakanani ukuntuleka kwamandla okudonsa isevisi?

1:06 Ungakwazi ukudonsa isevisi ngokufuna okuvamile lapho amandla ayo enyamalala. Umugqa wokulinda uya uba mude noma ngabe akekho osevele athola uthando lokuthumela i-imeyili. Inkulumo yokuqala kaMicrosoft kwaba ukulahlekelwa amaseva atholakalayo. Umsebenzi okufanele ukuthi uwenziwe yileyo mishini yenza ingqalasizinda eyasala ibe namandla. Lezi zihlolwa zisiza ukunquma ukuthi iseva ingakwazi yini ukuthatha umsebenzi. I-Microsoft yathi isici esicubungula impilo yeseva singase sibandakanyeke. Leyo yiqiniso kusukela ekuhloleni okusaqhubeka. Asikho isigameko sokugcina esichaza ngqo ukuthi kungani lawo maseva ekuqaleni ayengatholakali.

1:29 Izibuyekezo zifundeka njengoshintsho olusezingeni eliphezulu olukhula luya ngokunciphisa intshisekelo ekudleni kwasekuseni. Misa ukuthunyelwa. Hambisa ithrafikhi.

### Yini i-Microsoft eyaqala ngayo?

1:37 Qala kabusha amaseva. I-Microsoft iqinisekise ukuhlolwa okuhlukile kwempilo okwabuyisa isigaba esincane, futhi yalungiselela izinhlelo ezizenzakalelayo ukuze zithole futhi ziqale kabusha imishini engaphenduli. Isibuyekezo ngasinye sachaza umzamo wokuvuselela amandla. Kwabe sekufika umugqa ochaza iluphu yokululama. I-Microsoft yathi amaseva abuyiselwe emsebenzini angaphinde angaphenduli uma esethole ithrafikhi. Umshini ungabuya, uthole umsebenzi wangempela, bese uyeka ukuphendula. Lokho kubuka kungubufakazi obuqinile kunethiyori yomuntu eqinisekisiwe ezimpendulweni. Cabanga ngeseva efanayo kulezo zimo. Ayitholakali. Ibuyiselwe emsebenzini.

1:59 Ithatha ithrafikhi. Ayiphenduli futhi. Lokhu kubonisa incazelo ye-Microsoft. Yini ebanga lelo shintsho lokugcina kusephendulelwanga. Ukuqala kabusha kungaveza ukuthuthuka okwesikhashana ngenkathi isimo esihlula iseva singakaxazululwa. Isiyalo sokuyivala bese uyivula futhi siqala ukudonsa isikhathi esengeziwe. Onjiniyela kufanele bahlole ukuthi kwenzekani ngemuva kokuba umsebenzi ubuye. Amakhasimende adinga isevisi ukuze iqhubeke isebenza ngesicelo esilandelayo, nesiqeshana esilandelayo. I-Microsoft ikhawulele ithrafikhi ethile efinyelela ingqalasizinda ethintekile kwezinye izindawo.

2:18 Iphinde yakha kabusha isigaba esincane samaseva isebenzisa ukulungiselela kwangaphambilini ukuze ihlole ukuthi angahlala yini ephendula. Lezi kwakuyizivivinyo zokunciphisa umthelela ezibikwe. Ukumisa ukuthunyelwa ngesikhathi sokululama akunikezi ubufakazi bokuthi ukuthunyelwa kwanoma yiluphi usuku lweFriday kubangele ukuphazamiseka kokuqala. Ngesibuyekezo sangoLwesihlanu se-Microsoft ngo-11:04 UTC, izinyathelo zokuvuselela zazingaphumelele ezingxenyeni zase-Asia Pacific. Ithrafikhi yayibuyela kancane kancane, nokuthuthuka ekufinyeleleni ebhokisini leposi kanye nokucubungula i-imeyili elibambezeleke. Abanye abasebenzisi babengase basabhekane nezinkinga ezithile,

2:39 futhi ukululama kwezinye izindawo kwakuqhubeka. Yilokho okunqamula ukubika kwethu. I-Microsoft yathi ayinabo ubufakazi bomsebenzi wobugebengu, futhi yathenjisa umbiko ogcwele wesigameko ngemuva kokunciphisa umthelela.

### Yini eyayaziwa ngesikhathi sokunqamula kokubika?

2:48 Ngizolinda lowo mbiko ngaphambi kokunikeza umlingi. Umsebenzi wobuphansi be-inthanethi ungakunikeza isigelekeqe ngisho ungakaqedi ukuvuselela ikhasi. Konjiniyela, i-Microsoft Graph yenza ukuncika kube lula kakhulu ukukulahleka. Izicelo zayo ze-Exchange mail, ikhalenda kanye noxhumana nabo zingaphelelwa yisikhathi. Uhlelo lwakho lokusebenza lungashayela i-Graph ngempumelelo ngomsebenzi owodwa bese luhluleka kwenye. Isicelo esingahlobene nalo esiphumelelayo sikutshela okuncane ngokuthi umsebenzi webhokisi leposi umsebenzisi wakho awudingayo uzophothulwa yini. Ikhasi lesimo lidinga ngisho indlela yalo yokuphuma. I-Microsoft ishicilele ulwazi lwesigameko esidlangalaleni ngoba abaphathi bangase bangakwazi ukulayisha isikhungo sokuphatha ukuze bafunde impilo yesevisi.

3:10 Lapho ideshibhodi yokuthola ukuthi yini ephukile incike kulokho okuphukile, ideshibhodi ijoyine isigameko. Gcina isixhumanisi sesimo esingaphandle kwebhande sitholakala. Ukuze kube nokulawulwa okuvamile kwe-Graph, isiqondiso se-Microsoft sithi kufanele uhloniphe isikhathi sokuzama kabusha lapho isicelo sithola impendulo enezicelo eziningi kakhulu,

### Kungani isicelo esisodwa se-Graph singahluleka?

3:20 futhi usebenzise ukubuyela emuva okukhulayo lapho leyo header ingekho. Leso siqondiso siphathela ukulawulwa. Asikwenzi ukuhlonza lokhu kuphazamiseka noma isithembiso sokuthi ukuzama kabusha kubuyisela isevisi. Manje amahora amane namashumi ayisishiyagalombili. Ikhasi lesimo elinwetshiwe le-Microsoft lithi libeke phambili ukucubungula umugqa wokulinda nezinsalela futhi lanweba ifasitela lokuphela kwesikhathi le-imeyili ukuze ligcine imiyalezo elibambezelekile. Lokho kunikeza i-imeyili elibambezelekile isikhathi esengeziwe ngesikhathi sokululama. Libeka ifasitela lokuphela kwesikhathi le-imeyili. I-Microsoft ayinikezanga usuku lokugcina lwamahora angamashumi amane nesishiyagalombili lokulungisa isevisi,

3:46 futhi ayinasiqinisekiso sokuthi yonke imiyalezo izofika. Ngakho-ke gcina izimangalo zokulethwa zithembekile. Isaziso esibambezelekile asisanyamalalanga ngempela, futhi umlayezo osewumugqeni wokulinda awukafinyeleli kumamukeli wawo. Ngemisebenzi ebucayi ngesikhathi, qinisekisa umphumela ngendlela evunyelwe ezimele. Ifasitela leklayenti lirisi lokulethwa elinethemba lapho okubuyiselwe ngemuva kusaqhubeka nokuvuka. Okwenza kube nokuningi okufanele kufundwe embikweni wesigameko wokugcina. Uma ungathanda ukufunda lokhu kunokuzwa ngikhuluma, i-diff ifika ebhokisini lakho lokungenayo njalo ekuseni, mahhala ku-daily diff dot dev, isixhumanisi ngezansi.

### Yini ewusizo ngefasitela le-imeyili lamahora angu-48?

4:05 Ngakho isinqumo sanamuhla, sidinga ukubuyekezwa. Ngizogcina ukululama ngaphansi kokubuyekezwa ngoba izibuyekezo ze-Microsoft ngokwazo zikhombise amaseva abuyisiwe ehluleka ngaphansi kwethrafikhi. Ukuhlolwa okusebenzayo yisevisi eqhubekayo nomsebenzi wangempela oza ngayo. Kuze kube umbiko wokugcina, isizathu sokuqala sihlala sivulekile. Futhi yilokho umehluko wanamuhla. NginguNiko ovela ku-Axrisi. Hlanganisa ngendlela efanele. I-Microsoft ibuyisele amaseva e-imeyili emsebenzini.

4:28 Angaphinde ayeke ukuphendula lapho ithrafikhi ibuya. Nakhu okulandelayo konjiniyela. Kule vidiyo, kungani ukululama kuqhubekile nokuhluleka? Futhi yiziphi izingxenye zohlelo lwakho lokusebenza ezisalokhu zisebenza? I-Microsoft iphinde yanikeza i-imeyili elibele amahora angu-48. Kusho ukuthini lokho ngempela? NgoLwesihlanu, Novemba ishumi nantathu, futhi lena yiThe Daily Diff.

### Yini ukululama okuqhubekayo okuzodinga ukukufakazela?

4:49 I-Exchange Online iyisevisi ye-imeyili ebanjelwe yi-Microsoft, nezinye izici ze-Microsoft ezintathu amakhulukhulu namashumi ayisithupha nanhlanu zincike kuyo. Nakhu umehluko owusizo ovela ekhasini lesimo le-Microsoft. Izingcingo ze-Teams nezingxoxo zeqembu zisebenze kakhulu. Izici zekhalenda neziqepho zedatha yebhokisi leposi zingahluleka. Hlola ukuncika uhlelo lwakho lokusebenza olusebenzisayo ngempela. Lokho kusho ukuthi umhlangano usengenzeka ngenkathi ikhalenda lenqaba ukubambisana.

## Imithombo

- [ExpandedMicrosoftservicehealth, reportingcutoffNovember13 11:04:50UTC; earlier10:01:07observationshistorical](https://status.cloud.microsoft/) — Microsoft
- [Returned servers can become unresponsive again once they receive traffic](https://x.com/MSFT365Status/status/2121031935010951521) — Microsoft 365 Status
- [Health-processing component investigation hypothesis](https://x.com/MSFT365Status/status/2120974801388904932) — Microsoft 365 Status
- [Alternative health check returned a subset of servers](https://x.com/MSFT365Status/status/2120985048337830246) — Microsoft 365 Status
- [Isolate, restart and reintroduce traffic to test stability](https://x.com/MSFT365Status/status/2121002505911857577) — Microsoft 365 Status
- [Unavailable servers strain remaining infrastructure](https://x.com/MSFT365Status/status/2120962673911181437) — Microsoft 365 Status
- [Initial Exchange mailbox-access investigation in the Americas](https://x.com/MSFT365Status/status/2120938282204688468) — Microsoft 365 Status
- [Users in any region may be affected](https://x.com/MSFT365Status/status/2120941584220827979) — Microsoft 365 Status
- [Email timeout extended to preserve delayed messages](https://x.com/MSFT365Status/status/2121172248241348867) — Microsoft 365 Status
- [Paused deployments, traffic redistribution and server restarts](https://x.com/MSFT365Status/status/2120957934607700161) — Microsoft 365 Status
- [Independent live reporting on the Microsoft email disruption](https://www.cnn.com/2026/11/12/business/live-news/microsoft-global-outage-intl-hnk) — CNN
- [Microsoft Graph throttling guidance](https://learn.microsoft.com/en-us/graph/throttling) — Microsoft Learn
- [Exchange Online service description](https://learn.microsoft.com/en-us/office365/servicedescriptions/exchange-online-service-description/exchange-online-service-description) — Microsoft Learn
- [Satya Nadella portrait by OFFICIAL LEWEB PHOTOS (2013), CC BY 2.0. Whole portrait-based artwork adapted by cropping, background removal, resizing and text/composition; vendor identity only, no endorsement or current reaction.](https://commons.wikimedia.org/wiki/File:Satya_Nadella.jpg) — OFFICIAL LEWEB PHOTOS
- [Portrait-only CC BY 2.0 licence; separate from third-party source/cartoon rights](https://creativecommons.org/licenses/by/2.0/) — Creative Commons
- [WWE still. Brief silent process commentary; WWE, The Simpsons/20th Television/Disney, Microsoft and other source owners retain copyright. Hosting and this specific editorial-use decision provide no blanket reuse grant or copyright clearance. The portrait licence is separate from third-party source/cartoon rights.](https://imgflip.com/memetemplate/234202281/AJ-Styles--Undertaker) — WWE / Imgflip source hosting
- [The Simpsons/Bob GIF. Brief silent process commentary; WWE, The Simpsons/20th Television/Disney, Microsoft and other source owners retain copyright. Hosting and this specific editorial-use decision provide no blanket reuse grant or copyright clearance. The portrait licence is separate from third-party source/cartoon rights.](https://giphy.com/gifs/the-simpsons-sideshow-bob-RSOUOj8H9A3Xq) — The Simpsons / 20th Television / Disney; GIPHY source hosting